Privacy policy

This Privacy Policy is issued by Meme House Apparels Pvt Ltd having its registered office at Pune (hereinafter referred to as “Company”, “We”, “Us”, or “Our”).

This Policy is published in compliance with applicable Indian laws, including the Information Technology Act, 2000, the SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023.

By accessing or using [Website URL], you agree to the terms of this Privacy Policy.

1. Definitions

  • Personal Data: Any information that relates to an identifiable individual.
  • Sensitive Personal Data (SPD): Includes passwords, financial information, health data, biometric information, etc., as defined under applicable rules.
  • Data Principal: The individual to whom the personal data relates.
  • Processing: Collection, storage, use, sharing, or deletion of data.

2. Information We Collect

A. Personal Information

We may collect:

  • Name
  • Mobile number
  • Email address
  • Billing & shipping address
  • Account login credentials
  • Order history

B. Sensitive Personal Data

We do not directly store card details. Payments are processed securely via authorized payment gateways.

C. Automatically Collected Data

  • IP address
  • Device information
  • Browser type
  • Cookies and usage analytics

3. Purpose of Data Collection

We collect and process personal data for:

  • Order processing and delivery
  • Customer support
  • Account management
  • Marketing communications (with consent)
  • Fraud prevention
  • Legal compliance

We collect only data necessary for lawful purposes.

4. Consent

By providing your personal data, you consent to its collection and processing for lawful purposes.

You may withdraw consent at any time by contacting us at [Email ID], subject to legal or contractual restrictions.

5. Data Sharing & Disclosure

We may share your information with:

  • Payment gateways
  • Logistics partners
  • IT and hosting service providers
  • Government authorities (if legally required)

We do not sell or rent your personal data.

6. Cross-Border Data Transfers

If data is transferred outside India, it will be done in accordance with applicable Indian data protection laws and subject to adequate safeguards.

7. Data Retention

We retain personal data only for as long as necessary:

  • To fulfill business purposes
  • To comply with legal obligations
  • For dispute resolution

After that, data is securely deleted or anonymized.

8. Security Practices

In compliance with the IT Act and SPDI Rules, we implement reasonable security practices, including:

  • Secure servers
  • Encryption protocols
  • Restricted data access
  • Regular security reviews

9. Rights of Data Principals (Under DPDP Act 2023)

You have the right to:

  • Access your personal data
  • Request correction or erasure
  • Withdraw consent
  • Nominate another person to exercise rights in case of incapacity
  • File grievance with the Data Protection Board of India

10. Grievance Officer

As required under the IT Act and SPDI Rules:
In compliance with Indian law:

Grievance Officer
Meme House Apparels Pvt. Ltd.
Pune, Maharashtra, India
Email: thememehouseapparels@gmail.com

Grievances will be addressed within 30 days from receipt.

11. Cookies Policy

We use cookies to:

  • Improve user experience
  • Remember cart details
  • Analyze website traffic

Users may disable cookies through browser settings.

12. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

13. Changes to this Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with a revised “Last Updated” date.